How Chief of Staff Association Elevates Leadership and Organizational Alignment Globally
The Chief of Staff Association isn’t just a professional group—it’s shaping a global standard for a critical but often misunderstood role. Trent Smyth (CEO) and Jeremy Costa (former Chief of Staff) break down what the Association is doing to bring clarity, structure, and connection to Chiefs of Staff worldwide.
Key Takeaways
Chiefs of Staff Need Definition
The role is often unclear—even to those in it. The CSA brings clarity to help leaders be more effective.The Role is About Who You Are, Not Just What You Do
Character traits like alignment, adaptability, and emotional intelligence matter more than a rigid job description.Real Global Impact
With members in over 70 countries, the CSA serves leaders across sectors—from government to tech.
Notable Quotes
“The Chief of Staff’s superpower is not having a job description.”
“There are three personalities and one ego. That’s what makes it work.”
“We’re not trying to be everything for everyone—we’re building something meaningful with people who want to give back.”
Real-World Applications
Clarify the Role in Your Org
Example: A CEO in a startup aligns their team by defining the Chief of Staff’s authority up front—helping everyone move faster.Join an Executive Program
Example: A corporate Chief of Staff attends the Oxford program, strengthens skills in organizational alignment, and builds a peer network that lasts beyond the course.Set Up for Success from Day 1
Example: A principal invests time with their Chief of Staff to clearly define expectations and builds internal trust from the start.
The Chief of Staff Association is turning a once-ambiguous role into a globally respected profession. Their work proves that with the right training, network, and clarity, Chiefs of Staff can drive real alignment and impact—no matter where they are.
Time Stamps:
02:40 The Genesis of the Chief of Staff Association
05:17 Defining the Chief of Staff Role
06:01 Challenges and Misunderstandings
13:35 Global Reach and Membership Diversity
17:05 Immersive Programs at Oxford and Harvard
22:15 Membership Benefits and Resources
26:28 Special Events and Conferences
30:40 Membership Process and Values
Links Mentioned:
Chief of Staff Association Website: https://www.csa.org/
About The Author
Emily Sander is an ICF-certified leadership coach with more than 15 years of experience in the business world and the author of Hacking Executive Leadership. She’s been featured in several print publications, online articles, and podcasts, including CEO Today Magazine, Leading to Fulfillment, and Leadership Powered by Common Sense.
Emily has a passion for helping business leaders reach their full potential. Go here to read her story from seasoned executive to knowledgeable coach. If you want to send Emily a quick message, then visit her contact page here.